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Thanks for getting in touch

We recommend using one of the following description approaches when submitting a ticket.

Approach 1.

"When I... (insert your detailed description), this is happening.  However I was expecting... (insert detailed description of what you were expecting) to happen"

Approach 2.

"I am trying to (insert detailed description) on this page (insert the url) but it is not working."

We will respond as soon as we can, the tricky questions may take us a little longer as we may need to get our development team to assist.  We will keep you updated as we go.

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