Onboarding - FAQs

Sign-up Q&A's

Q. I've got my username and password… now what do I do.

A. Ok, it seems that you may have partially signed up, there are a few things you can do now.

• It’s best to choose a role first; that way we can ensure you see the features that are most relevant to you.  You can add other roles later.  Click here
• After that you can take a closer look at Your Home Our Home… you can start with a Trial if preferred. Click here

Q. What Role should I choose during signup?

A. It’s best to select the role that is most important for you.  For example, if you are a Tenant and also a Property Owner you would probably choose the Property Owner role as the first role you set up.  Alternatively, if you are a Tenant and also the Flat Manager, you would probably choose the Tenant role first.  But you can sign up with any role and add other roles later!